Release Notes

November 26, 2025 (Version 5.6.0)

What's New

• Added the ability to add a comment to multiple items at once from the Active Items page, Storage Group page, and Pending Requests page
• Added the ability to export users to a CSV file from the Users page
• When updating users with a user upload file, choosing to clear the User ID for inactivated users now clears the Auto-Assign ID for those users as well
• Improved the performance and accuracy of various item counters across the application (for example, next to the Pending Requests item in the left menu)
• Improved the readability of the text in the dialog that appears when deleting a Route

Bug Fixes

• Fixed an issue where the User ID field would not allow spaces when editing a user from the Edit User page
• Fixed an issue where a recipient would receive a notification when the mailroom commented an an item that had not yet been sent
• Fixed an issue where recipients could technically access the Item Details page for an item before it was actually sent to them
• Fixed an issue where the Back button on the Item Details page would sometimes force the user back to the login page if they navigated to the app from an email notification
• Fixed an issue where the Review Changes dialog on the Edit Location page had improper formatting
• Fixed an issue where the description text within the dialog that appears when deleting multiple Routes was cut short
• Fixed an issue where clicking the checkbox in the table header on the Mail tab on the Pending Requests page cause a dialog to appear temporarily

October 31, 2025 (Version 5.5.0)

What's New

• Added new notification events to the History section on the Item Details page that specify who the notification was sent to
• Added the ability the customize and reorder the columns that appear on the Active Items page, Storage Group page, and Pending Requests page, just like you can on the Search page
• Added the ability to sort table items by more column types
• Changed the name of the Archive action that’s available to recipients for items received with the Mailbox workflow to “Mark as Picked Up”
• Items received with the Mailbox workflow that were later manually archived will now no longer appear on the Active Items and Storage Group pages
• When any items in the table on the Active Items page are selected, the Send All button at the top will now be disabled, preventing users from accidentally sending all items when they intend to send only the ones selected. The same applies to the Storage Group page with the Send Storage Group Contents button.
• Added the ability to search for a Location within the selection field when adding Locations to a Route
• Added columns for Recipient User ID and Recipient Auto-Assign ID to the export file when the Recipient column is enabled within a table
• Added support for user emails that contain single quotation marks
• Modified the way Auto-Assign behaves in certain instances to improve reliability and accuracy
• Tracking numbers for packages received with the Lockers workflow are now sent to the user’s locker system after the item is assigned, allowing the locker system to suggest aggregating packages for the same recipient into a single locker

Bug Fixes

• Fixed an issue where barcodes of different types (for example, Data Matrix and standard 1D barcode) with the same value were recognized and recorded redundantly
• Fixed an issue where the same carrier name would appear multiple times in the Carrier column on the Search page if more than one tracking number belonged to that carrier
• Fixed an issue where incorrect labels appeared for various buttons when changing a recipient’s request
• Fixed an issue where reminder and escalation notifications were sometimes sent for archived items when an Open & Scan request had previously been completed
• Fixed an issue where recipients would receive duplicate reminder and escalation email notifications after an item’s Open & Scan request was completed

October 20, 2025 (Version 5.4.5)

Bug Fixes

• Fixed an issue that occurred on the Pending Requests and Upload Users pages where changing the table row count did not work
• Fixed an issue that occurred with the High Density Mail and Mailbox workflows where items that were not successfully assigned when they were received were unable to be deleted or assigned from the Active Items page
• Fixed an issue that occurred with the Lockers workflow where deleting a package while its tracking numbers were being sent to the user’s locker system caused an error
• Fixed an issue where some tracking numbers were failing to be sent to the user’s locker system and would appear stuck in the loading state
• Fixed an issue that occurred with the Lockers workflow where items were unable to be deleted or assigned from the Active Items page

October 9, 2025 (Version 5.4.4)

Bug Fixes

• Fixed an issue where trying to update existing users with a user upload file would cause an error

October 8, 2025 (Version 5.4.3)

Bug Fixes

• Fixed an issue where some items would fail to load when a recipient visited their Inbox

October 7, 2025 (Version 5.4.2)

Bug Fixes

• Fixed an issue where uploading a user file that included an email address already associated with a user in another company caused an error
• Fixed an issue where users were not receiving reminder and escalation notifications
• Fixed an issue where the dialog prompting the user to take control of Received Connect appeared at unintended times

October 1, 2025 (Version 5.4.0)

What's New

• Added the ability for users with both the Admin and Mailroom roles to force a request for an item on behalf of the recipient and change the recipient’s request
  • Added new popover options and buttons labeled Force Request and Change Request that are accessible from the Active Items page, Storage Group page, Pending Requests page, and Item Details page
  • Items that have been sent can now be selected on the Active Items page and the Storage Group page to allow users to force or change the request for multiple items at once
  • When forcing or changing a request, users can choose if the mailroom is notified of the pending request by toggling the Notify Mailroom switch
• Changed the labels of the buttons recipients see on the Item Details page to “Request Action” and “Change Action” for better clarity and alignment
• Adjusted the wording of the dialogs that appear when recipients request an action for better clarity. These wording changes apply to the dialogs mailroom users see forcing or changing a request as well.
• Added columns for Mail Class, Invoice Number, PO Number, and Reference Numbers to the list of available columns on the Search page
• The email template preview that’s visible when editing a notification template now refreshes automatically. The manual Refresh button has been removed.
• Added a Subject Line column to the table on the Notification Templates page to help users be able to identify templates more easily
• Added the ability to add tracking numbers within the Tracking Numbers drawer from the Item Details page
• A placeholder image is now displayed in the event that an item’s image cannot be loaded

Bug Fixes

• Fixed an issue where the carrier failed to be identified for some USPS barcodes since an enhancement was made in version 5.3.1 to strip special characters from tracking numbers
• Fixed an issue where multiple names appeared in the description of the Assigned and Auto-Assign events when the recipient of the item had Assistants
• Fixed an issue where, in certain cases, barcode annotations were appearing red instead of grey when receiving packages with the Location workflow
• Fixed an issue where users logging in after following a notification email link were redirected to the home page instead of the specific item linked in the email
• Fixed an issue where the Locations section on the New Route and Edit Route pages was not responsive on mobile devices, preventing users from interacting with certain elements
• Fixed an issue where the progress indicator around the cloud icon that appears when uploading images was misaligned
• Fixed an issue where items with many tracking numbers caused visual layout issues in the Search page table
• Fixed an issue where an image that was rotated could not be rotated a second time when returning to a previous Receive session
• Fixed an issue where deleting a package that was received with the Lockers workflow would not prevent the actual lockers system from accepting the item
• Fixed an issue where cells within the Users page table became misaligned on smaller screen sizes
• Fixed an issue where performing an action on an item, such as sending or deleting, at the same time as an automated action was completed, such as cropping, resulted in the item failing to update properly

September 25, 2025 (Version 5.3.2)

Bug Fixes

• Fixed an issue where no actions were available to Supervisors when they tried to action items from the Inbox pages

September 23, 2025 (Version 5.3.1)

What's New

• The special characters found in USPS barcodes ({GS}) are now stripped from the tracking number when the barcode is read

Bug Fixes

• Fixed an issue where no actions were available to Assistants when they tried to action items from the Inbox pages
• Fixed an issue that occurred in desktop browsers where users were unable to switch cameras when using the Single capture method

September 17, 2025 (Version 5.3.0)

What's New

• Added a new form of proof of pickup that allows a recipient to scan their ID card to complete pickup. This feature works with compatible scanners that send the card’s ID value as text input to the connected device.
  • Adjusted the text description for the proof of pickup setting in Mailroom > Settings to clarify that “ID card” is an available form of proof of pickup
  • Added a “Pickup with ID Card” option to the list of actions that appears when the mailroom goes to complete pickup for an item and proof of pickup is enabled
  • When navigating to the Pending Requests page, the search field will now automatically be put into focus, allowing it to be populated when a recipient scans their ID card without any action from the mailroom operator
• Added the ability to search by invoice number, PO number, and reference number on the Search page

Bug Fixes

• Fixed an issue where navigating to the Item Details page from the Active Items page or the Active Storage Groups page caused “Receive” in the left menu to become highlighted
• Fixed an issue where inactivating a user resulted in any assistants they had assigned to them to be removed

September 16, 2025 (Version 5.2.1)

Bug Fixes

• Fixed an issue where the Tracking Numbers drawer would not display a scrollbar, preventing users from viewing all available content when it exceeded the height of the page

September 12, 2025 (Version 5.2.0)

What's New

• Added a new action for the mailroom to make available to recipients called Return to Sender. Users with the Admin role can enable this action from Mailroom > Actions to allow recipients to request that an item be returned to its sender.
• Added the ability to automatically detect additional information on a package label, including invoice number, PO number, and reference numbers. Users with the Admin role can enable this feature from Mailroom > Settings > Additional Info Detection.
  • Added an Additional Info drawer for packages. This drawer includes fields for the invoice number, PO number, and reference numbers and gives users the ability to input a value manually in case one can’t be identified automatically.
• Added a new Single Sign-On (SSO) section in Company > Security where users with the Admin role can control settings related to SSO
  • Added the ability to enable and disabled SSO
  • Added the ability to add and modify values for setting up SSO, including Identity Provider Metadata URL and Entity ID
  • Added the ability to customize the SSO login button text
  • Added the ability to hide the credential fields on the login page when SSO is set up, forcing users to use SSO to log in
• Added a new field called Auto-Assign ID for users. This field is now used by Auto-Assign in place of the User ID, which is no longer used for assigning items.
  • Added a setting in Company > Security that allows users with the Admin role to control whether users can edit their own Auto-Assign ID
• Clicking on an item’s image in any table now opens a larger preview, allowing users to quickly preview the item without navigating to the Item Details page
• Reformatted the login page to improve clarity and usability
• Added the ability to identify two new carriers from package labels: Spee-Dee and OnTrack
• Added a requirement that users must have two-factor authentication enabled for themselves before they can enable it for their company
• Improved the performance of data loading on the Active Items page
• Added the ability for multiple users to connect to and use Received Connect
• Improved the clarity of the error message that appears when uploading users and there are no valid records to upload
• Changed the link to the Account Manager on the Profile page to open in a new tab, making it easier for users to return to the application
• Relabeled the switch that appears on the Inbox pages to “Fill images” to better align with its behavior
• Added the Lockers workflow to the Filters drawer on the Active Storage Groups page for companies that have lockers integration enabled
• Improved the design and wording on the error page shown to users when an unexpected error occurs
• Removed the item labeled Actions from the list of available columns on the Search page to prevent confusion

Bug Fixes

• Fixed an issue where the Inbound Trends dashboard widget showed 0% change compared to the prior period no matter which time period was selected
• Fixed an issue where filters would reappear after the user would clear them, navigate to a different page, and then navigate back
• Fixed an issue where the View Pending Request button in the “There is a new pending request” email would direct the user to the dashboard instead of the item with the pending request
• Fixed an issue where the popover menu for unsent items on the Active Items page only displayed the View Details option
• Fixed an issue where the Recycle action was incorrectly available to recipients for items received with the Mailbox workflow
• Fixed an issue where the left menu appeared above the backdrop when opening any of the application’s drawers
• Fixed an issue that could occur on the Inbox pages where the bottom action menu overlapped the drawer that would open when trying to forward items
• Fixed an issue where users were able to crop images of items in ways that resulted in odd, distorted images due to the positions of the cropping points
• Fixed an issue where barcode annotations on an image would not be clickable at the correct position after the image was manually cropped
• Fixed an issue where inactive users were being included in the count of recipients for each location on the Locations page
• Fixed an issue where recipients could, in some rare cases, submit a request for an item that had already been archived
• Fixed an issue where some phone number formatting errors were not being displayed properly during the user upload process
• Fixed an issue where the Mail Class field could be edited by recipients
• Fixed an issue where inactivated users were still considered in automation validation

August 28, 2025 (Version 5.1.2)

What's New

• Improved the performance of data loading on the Search page
• Modified which variables appear in the Insert Variable dropdown for various notification templates
• Modified the default variables that are used in various notification templates to improve clarity and consistency
• Removed formatting options from the SMS content editor on the Edit Notification Template page since they do not apply to text messages

Bug Fixes

• Fixed an issue where received items could not be deleted
• Fixed an issue where the Location field on a user’s Profile page would appear empty even when the user was assigned to a Location
• Fixed an issue where a newly added Assistant would not appear on the Profile page after saving changes

August 21, 2025 (Version 5.1.1)

Bug Fixes

• Fixed an issue where the user’s changes would not be saved when editing the SMS content of a Notification Template
• Fixed an issue where a Notification Template was unable to be saved when the Heading field was left blank
• Fixed an issue where using an image with a wide aspect ratio as your logo caused the image to appear distorted in some places
• Fixed an issue where the text that explains how to upload a logo was continuing to appear on the Edit Notification Template page even after an image had already been uploaded
• Fixed an issue where the user’s changes would not be saved when editing fields on the Profile page

August 21, 2025 (Version 5.1.0)

What's New

• Added a new page to the Administration section of the left menu called Notification Templates, where users with the Admin role can customize the content of the notification emails and text messages
• Added a new tab called “Branding” to the Company page where users with the Admin role can upload their company logo to display in the application, on the login page, and in email notification templates
• Added the ability to recognize Data Matrix barcodes when receiving packages to improve reliability of tracking number identification
• Added the ability for users with the Admin role to edit other users’ notification preferences from the Edit User page
• Added the ability for users with the Admin role to edit other users’ addresses from the Edit User page
• Changed the icon used next to the items in the Columns drawer on the Search page for consistency
• Modified multiple email notification templates associated with the Lockers workflow for packages to include a QR code that represents the locker access code as well as a reference to the locker’s location
• Adjusted the spacing in the Pending Requests widget on the Dashboard for better readability

Bug Fixes

• Fixed an issue where the barcode icon was missing from the Edit page and the Item Details page for mail pieces
• Fixed an issue where the popover for the Action button appeared in the wrong place when recipients would try to action an item from the Item Details page
• Fixed an issue where clicking the Reset to Default icon within the Columns drawer on the Search page would not actually reset the column preferences when something was entered into the search field within the drawer
• Fixed an issue where users signing in with SSO would still be prompted to use two-factor authentication when it was enabled
• Fixed an issue where some alert messages, like “Comment created” and “User updated,” were being shown twice when receiving new items
• Fixed an issue where the user was unable to see which tab was active at any given moment on the Mailroom page
• Fixed an issue where mail pieces that were created before barcode detection was added for mail would show an infinite progress indicator around the barcode icon
• Fixed an issue where trying to complete and Open & Scan request sometimes resulted in only the last scanned page being saved

August 11, 2025 (Version 5.0.2)

Bug Fixes

• Fixed an issue where images with an irregular resolution were unable to be uploaded when using the Upload Images capture method for receiving

August 11, 2025 (Version 5.0.1)

Bug Fixes

• Fixed an issue where the email field was not being properly validated when trying to create a new user

August 11, 2025 (Version 5.0.0)

What's New

• The table columns on the Search page are now reorderable from the Columns drawer
• Barcode annotations are now clickable, providing a shortcut to open the Tracking Numbers drawer

Bug Fixes

• Fixed an issue where the items in the left menu were not properly highlighted when the user would visit subpages

August 7, 2025 (Version 4.4.1)

What's New

• Changed the layout and text on the login page for a more intuitive experience
  • Changed the heading for better clarity
  • When SSO is enabled, the SSO button will now appear above the credential fields for better visibility
  • Changed the text of the SSO button for better clarity

August 1, 2025 (Version 4.4.0)

What's New

• Added the ability to see barcodes that have been recognized when receiving mail. Just like with packages, barcodes are highlighted on the image, and their associated tracking numbers are visible from the Tracking Numbers drawer, accessible via the barcode icon.
• Adjusted the text description for the proof of pickup setting on the Settings tab of the Mailroom page to clarify that “image” is an available form of proof of pickup

Bug Fixes

• Fixed an issue where users that tried to sign in using SSO with an email address that did not exist within the company would not be able to log in. Now, if this situation occurs, a new user will be created within the company using the new email address and the user will be able to successfully log in.
• Fixed an issue where the layout on the login page changed if the user encountered an error while signing in using SSO

July 23, 2025 (Version 4.3.0)

What's New

• Added the ability to automatically identify the mail class for mail pieces by detecting and reading the IMB on the envelope
  • Added an Additional Info drawer for mail pieces. This drawer shows the mail class for the item and gives you the ability to select a mail class manually in the case that it can’t be identified automatically.
• Added a Mail Class column to the list of available columns on the Search page
• Added the ability to filter by mail class on the Search page

Bug Fixes

• Fixed an issue where the text “Company Mailroom” was appearing above the mailroom’s address on the item details page for recipients. Now, the Mailroom’s name appears properly.
• Fixed an issue where sending an item before Auto-Crop was finished cropping the image resulted in the item getting stuck in a receive session with the In Progress state
• Fixed an issue where vertical scrolling did not work within the Tracking Numbers drawer for packages

July 5, 2025 (Version 4.2.0)

What's New

• Added the ability to print labels for received packages. The Label Printing configuration tab on the Mailroom page will be disabled for those who have not paid for this feature.
• Added the ability to identify the carrier(s) of a package from the recognized barcodes. The carrier will appear to the right of each tracking number within the Tracking Numbers drawer.
• Added a Carrier column to the list of available columns on the Search page
• Added the ability to filter by carrier on the Search page
• Modified the layout of the action icons on the Edit page and Review Items page when receiving mail and packages. Icons that are used less frequently, including Crop and Rotate, Add Comment, and Delete, are now hidden in a popover in order to make room for additional actions coming soon.
• Unified the way progress indicators are displayed in the Assign drawer and Tracking Numbers drawer when Auto-Assign is working and barcodes are being read.

Bug Fixes

• Fixed an issue where users with only the Admin role were sometimes being directed to a 404 page upon logging in

June 13, 2025 (Version 4.1.0)

What's New

• Updated the Search page to be more functional, intuitive, and consistent with other pages in the application
  • Added pagination to the table so it functions more like the tables on other pages
  • Redesigned the way columns are selected and filters are applied to be more intuitive and consistent with other pages
  • Added new columns, renamed some for better clarity, and removed irrelevant ones
  • Added new filters, renamed some for better clarity, and removed irrelevant ones
  • Filters applied to the table will now stay applied when you navigate to another page and come back
  • Changed the behavior of the Status column so items are now categorized as Active or Archived
  • Added a progress indicator to the Export button to make it more clear that the export is in progress
• Added the ability to capture an image as a method of proof of pickup just like you can for proof of delivery
• Updated the design of the Auto-Assign message and added a Confirm button to the message when the result needs to be validated by the user
• Changed the default amount of items displayed in tables from 5 to 10 and added options to display 50 and 100 items
• Reformatted the Create Automation page to be more consistent with the styling on other pages

Bug Fixes

• Fixed an issue where the Date field would incorrectly display yesterday’s date before beginning to receive mail with the Date Received workflow
• Fixed an issue where recipients were able to forward items to themselves
• Fixed an issue where items that were reassigned manually after being successfully assigned by Auto-Assign would appear when either recipient name was entered into the search bar on various pages
• Fixed an issue where the item counts for Ready, Validate, and Invalid for each receive session on the Receive page were sometimes inaccurate
• Fixed an issue where clicking the Save Changes button after reordering locations within a route would not save the changes
• Fixed an issue where the “Clear the User ID for users that are inactivated” switch would remain toggled on even after toggling off the “Inactivate users that aren’t included in my upload file” switch
• Fixed an issue where removing the search filter while other filters were applied on the Active Items page or the Storage Group items page caused all filters to be removed
• Fixed an issue related to pagination on the Routes page when a user would edit a route from a page other than the first
• Fixed an issue where the loading placeholders for the data on various pages were styled incorrectly
• Fixed an issue where trying to complete an Open & Scan request from the Pending Requests page resulted in some of the images of the items contents to not be saved properly

May 30, 2025 (Version 3.4.4)

Bug Fixes

• Fixed an issue where items were sometimes continuing to appear in the New section of a recipient’s inbox after being forwarded to another recipient

May 8, 2025 (Version 3.4.2)

Bug Fixes

• Fixed an issue where the spacebar key did not work when typing in a recipient name within the Assign drawer or adding a comment within the Comments drawer on the Review Items page

April 26, 2025 (Version 3.4.0)

What's New

• Restructured the receiving process for the Single capture method to increase efficiency and improve usability
  • Eliminated the Review step within the Single capture method that forced users to confirm every image that was taken
  • Added a thumbnail preview of the image that was previously taken to the bottom left corner of the camera screen. Clicking on this thumbnail opens the Edit screen for that particular item.
  • Added the ability to delete an item from the Edit screen as well as the Review Items page by clicking the trash can icon at the top
  • Added the ability to capture an image by clicking the spacebar key
  • Added the ability to navigate through the list of items on the Review Items page by using the arrow keys or the spacebar key
• Improved the speed of Auto-Assign by further optimizing image size and increasing efficiency of algorithms
• Improved the success rate of Auto-Assign in situations where the name in the recipient address is a department or company name rather than a traditional first and last name
• Reworded the text for the Auto-Assign setting options for better clarity
• Added the ability to use image capture as a method of proof of delivery when delivering multiple items at the same time
• Added the ability to add multiple assistants for a single user when uploading users. To do this, separate the assistants email addresses with a comma in your upload file.

Bug Fixes

• Fixed an issue where the dialog that prompted users to confirm that they wanted to change a user’s location was not appearing
• Fixed an issue where inactivating a user that was included in an automation would cause the counters shown on the Edit Automation page and the user selection drawer to not match
• Fixed an issue where manually assigning an item, closing the assignment drawer, and then reopening the assignment drawer caused the incorrect user to be shown as the recipient
• Fixed an issue where clicking the Save Changes on the Edit User page after an invalid phone number was entered cause the page to close and the user was incorrectly alerted that the changes were saved

March 25, 2025 (Version 3.3.0)

What's New

• Added a new setting to the Settings tab of the Mailroom page that allows users to choose which model Auto-Assign uses to assign items—higher accuracy or faster assignment
• Removed the requirement that a user’s phone number must be unique across the application
• Improved the reliability of Auto-Assign when the recipient’s first name and last name are separated by characters, such as a middle initial, prefix, or suffix

Bug Fixes

• Fixed an issue on the Review Items page where some items would sometimes have a progress indicator spinning around the crop icon even though the Auto-Crop process was completed
• Fixed an issue in the Upload Users process where hovering over the Error label for a row that experienced an error would not properly display a description of the error
• Fixed an issue in the Upload Users process where some invalid email formats were not being marked as invalid
• Fixed an issue in the receive process where a progress indicator would sometimes spin around the crop icon indefinitely when Auto-Crop was disabled
• Fixed an issue where a user’s location would not properly show on the Edit User page after being updated with an upload file
• Fixed an issue where a user that belonged to a location and was inactivated would continue to be displayed on the Edit Location page until the page was refreshed
• Fixed an issue where a user that belonged to an automation and was inactivated would continue to be displayed on the Edit Automation page until the page was refreshed
• Fixed an issue where clicking the checkbox at the top of the table on the Users page would not unselect all rows when all rows were selected

March 15, 2025 (Version 3.2.0)

What's New

• Revised and unified the way users are selected in various places to improve usability and performance, including when …
  • Selecting users to be an assistant or supervisor
  • Selecting users to be included or excluded from an automation
  • Selecting users to add to a location
  • Selecting user to be the recipient when forwarding an item
• Added new sections to the Profile page and Edit User page to display a user’s supervisor and assistants more clearly
• Added the ability to navigate to the Edit User page directly from the list of recipients on the Edit Location page
• Adjusted Auto-Assign so that items that include a recipient’s User ID but do not include the recipient’s first and last name will no longer be successfully assigned. Instead, the result of Auto-Assign will be yellow, meaning they need to be reviewed and manually approved.
• When creating or editing a route, locations are now listed in alphabetical order in the dropdown to make them easier to find
• Added the ability to select a location for a user when creating the user from the Assign drawer as you’re receiving items
• Changed the verbiage within the dialog when deleting a location for better clarity

Bug Fixes

• Fixed an issue where sometimes the message “Recipient identified but requires validation” would appear in the Assign drawer even after a recipient was selected and assigned manually
• Fixed an issue where users would be redirected to their Account Manager instead of the application dashboard after resetting their password when being locked out of their account
• Fixed an issue where trying to upload users would fail when the User ID column was not mapped
• Fixed an issue where users with the Mailroom role were not receiving notification emails that new comments were added to an item even when the “Notify Mailroom” switch was enabled

February 21, 2025 (Version 3.1.3)

Bug Fixes

• Fixed an issue where recipients were still receiving notifications for new mail ready for pickup, new packages ready for pickup, and new comments even when these notifications were disabled

February 18, 2025 (Version 3.1.0)

What's New

• Added the ability to capture an image as a method of proof of delivery. This image is saved and can be found in the event history for the item.
• Added the ability to control the default for the welcome email setting that appears when creating new users
• Improved the performance of the upload users process for faster uploads and less loading time
• Removed the ability for users to change their email addresses from their Account Manager
• Changed the description text for a setting on the Notifications tab of the Company page for better clarity
• Changed the verbiage within the dialog when deleting a location for better clarity
• Changed the verbiage in a few places within the upload users process for better clarity and consistency

Bug Fixes

• Fixed an issue where resetting your password when being locked out of your account would not properly unlock your account
• Fixed an issue where the recipient’s location did not appear in the assignment message when viewing an item from a previous receive session
• Fixed an issue where there was no way to close the recipients selector drawer when modifying the recipients in a location on a mobile device
• Fixed an issue where the tables on the Locations page and the Routes page would not scroll horizontally on mobile devices
• Fixed an issue where some settings on the Receive tab of the Mailroom page were hidden when certain selections were made
• Fixed an issue where some error messages were not visible when creating a new user while receiving items

January 29, 2025 (Version 3.0.0)

What's New

• Added a new page called Locations where you can view and manage your Locations
• Added a new group in the left menu called Delivery that contains the new Locations page and the Routes page
• Added the ability to control whether or not users receive a welcome email upon creation
• Adjusted the styling of the Review Items page within the Receive process to improve usability, especially on mobile devices
• When viewing an item on the Review Items page within the Receive process, the recipient information now appears in a message that overlays the image, just as it does when an item is first captured and assigned

Bug Fixes

• Fixed an issue where navigating between pages in the table on the Routes page while adjusting the rows per page did not work in some instances
• Fixed an issue where navigating between tabs of the table on the Review step of the upload users process resulted in inconsistent behavior with pagination

January 22, 2025 (Version 2.1.0)

What's New

• Reorganized and reformatted the settings under the Settings tab of the Company page for better usability. The settings have now been slit into two tabs: Notifications and Security.
• Added the ability for users with the Admin role to control which recipient notifications are enabled by default. These settings are located under the Notifications tab of the Company page.

January 18, 2025 (Version 2.0.1)

Bug Fixes

• Fixed an issue where using the search box on the Routes page did not work
• Fixed an issue where uploading users did not work properly and triggered a server error

January 9, 2025 (Version 2.0.0)

What's New

• Each company now has its own subdomain for using Received Digital (for example, the url of the application will now be acmecorp.receiveddigital.com instead of app.receiveddigital.com)
• Added a new field to the Info tab on the Company page that displays the company’s subdomain
• Added a new section of settings labeled User Security and Info to the Settings tab on the Company page
  • Added the ability to require all users to use two-factor authentication when logging in
  • Added the ability to prevent users without the Admin role from editing their First Name and Last Name, User ID, and Location
• Added the First Name, Last Name, Email, Phone Number, and Location fields to the Profile page to give users easier access to this information. When any of these fields is disabled, a tooltip will be displayed when hovering over it specifying why it is disabled.
• Removed the ability for users with the Admin role to change another user’s email addresses once the user has been created
• Reformatted various pages within the Account Manager for better navigation and clarity
• Improved usability when encountering errors on the Review step of the upload users process

January 3, 2025 (Version 1.7.6)

Bug Fixes

• Fixed an issue where recipients continued to receive notifications for new packages even when these notifications were disabled